- • Auto-Attendant (IVR)
- • Outlook Integration
- • Unlimited Extensions
- • Voicemail
- • Voicemail-to-Email
- • Hot Desk
- • Music-on-Hold
- • Scheduler
- • Custom CTI (AGI)
- • Analog & IP Phones
- • Ring-All (Blast Group)
- • Call Forwarding
- • Name Directory
- • DIDs
- • Unlimited VoIP accounts
- • PSTN Fallback
- • Telecommuters
- • Branch Office Support
- • Web Control Panel
- • Powerful Reporting
- • Auto Phone Provisioning
- • Rebrandable Interface
- • Operator Panel (w/ BLF)
- • Call Parking
- • Drag-and-drop Call Control
- • Enterprise Instant Messaging
- • Presence Management
- • Color-Coded Call Status
- • All SOHO Edition Features
- • Conference Bridge
- • FindMe
- • Boomerang Mobile Integration
- • Extension Groups
- • Routing by DIDs
- • Paging
- • Zone Paging
- • Intercom
- • Zone Intercom
- • Voicemail Groups
- • Advanced Call Forwarding
- • Call Return
- • Call Out
- • Report Exporting (.csv)
- • Custom Caller IDs
- • IVR Authentication
- • SMS/Pager Voicemail Notify
- • Upload Voice Prompts
- • Alerts & Notifications
- • Trunks Status Pages
- • Real-Time System Graphs
- • Historical System Graphs
- • Interactive Desktop Alerts
- • Group and User Permissions
- • Extension Grouping
- • Extension Search
- • All SMB Edition Features
- • All SOHO Edition Features
- • Unlimited Call Queues
- • Full Featured A.C.D.
- • Skills-Based Routing
- • Graphical Queue Reports
- • Agent Call Recording
- • Agent Variable Log-off
- • Agents on Cell Phones
- • Agents Shared Across Sites
- • Real-time Queue Stats
- • Agent Login/Logout
- • Call Monitoring
- • Call Barging
- • On-the-Fly Recording
- • Advanced CRM Integration